Frequently Asked Questions
PROCESS
The registration process is very easy; simply fill out the registration form and agree with Terms and Conditions. After registration is completed, you are ready to bid on vehicle(s).
Before you can place any "Bid," you must to log in. Place your bid by entering your maximum bid amount in the "Proxy Bid" box on any auction view page. After you have entered this information, the system will display a confirmation screen with all your desired bids, allowing you to verify your information before you click on "Submit Bid".
You will use Proxy Bidding to automatically bid for you. To use this feature, enter your maximum bid amount (highest bid that you are willing to pay) into the bid box on the auction page. Our system will record your "maximum bid" amount and place a bid at the current LOWEST minimum bid. If another bidder bids higher than your LOWEST minimum bid, the system automatically will place another bid for you. You therefore will again be the current winning bidder. On your behalf, the proxy bidding system will continue to make smallest bids necessary to maintain you as the winning bidder until you are the winner of the auction or until another bidder bids higher than your maximum allowable proxy bid amount. Proxy bids are completely private and are never displayed to other bidders or auctioneer.
It depends on the amount of deposit you paid. For example, if you paid the minimum required deposit of $1,000 (NOTE: All prices are in U.S. dollars), you will be allowed to bid a maximum of $6,600 on ONE VEHICLE ONLY. If you wish to bid a higher amount on your selected vehicle, you must pay additional deposit; each $100 will allow you to bid up to $660. If you wish to bid on additional vehicle(s), you must pay another minimum required deposit; each vehicle on which you are bidding must be covered by a $1,000 minimum required deposit.
If you paid a minimum required deposit of $1,000, you will be allowed to bid a maximum of $6,600 on ONE VEHICLE ONLY. If you wish to bid on additional vehicle(s), you must pay another minimum required deposit.
NOTE: Each vehicle you are bidding on must be covered by a $1,000 of minimum required deposit.
NOTE: Each vehicle you are bidding on must be covered by a $1,000 of minimum required deposit.
Please contact VehBidz.com customer service to check your buyer status.
VehBidz.com employees cannot make or change any bids on a buyer's behalf.
No. You may submit as many bids as you wish for each vehicle.
NOTE: Each vehicle you are bidding on must be covered by a $1,000 minimum required deposit.
NOTE: Each vehicle you are bidding on must be covered by a $1,000 minimum required deposit.
Proxy bids are accepted 24 hours a day and until one (1) hour before the virtual auction begins. Virtual bids occur in real time during the virtual auction on sale day. Once a bid is entered, it cannot be lowered or deleted. You may increase your bid at anytime.
You cannot lower or delete a bid once it has been entered. You may submit a higher bid.
Once a bid is entered, it is treated like a current bid and cannot be deleted, retracted, or canceled.
You will receive an e-mail notifying you that someone has outbid your highest bid price. If the auction is still open, you will have a chance to place a new proxy bid by going back to the auction page or by logging into the My Account section.
After you have won the vehicle(s), it will appear in My Account section as Won vehicles. In addition, you will receive an e-mail with an invoice and payment instructions. Once we receive and process your payment, we will notify you and instruct the auction to prepare your vehicle for pickup and/or delivery to the shipping address on file.
For proxy bidders, the maximum bid amount may not be what you pay. If you are the high bidder during the virtual auction and the virtual bids do not meet or exceed your amount, you are awarded the vehicle for the high bid amount. For example: if your maximum bid is $2,000 and the Virtual Auction stops at $1,400 with you as the high bidder, you get the vehicle for $1,400.
If you won the vehicle, you must complete your transaction before you can place new bids. If you wish to keep bidding on additional vehicle(s) before you complete your outstanding transactions, you must pay another minimum required deposit. Each vehicle you are bidding on must be covered by a $1,000 minimum required deposit. Once all outstanding transactions have been paid, you will be able make bids again, until you win another vehicle(s). As soon as you complete you outstanding transaction(s), you will be able to bid again. A completed transaction is one that has been paid in full.
NOTE: Each vehicle you are bidding on must be covered by a $1,000 minimum required deposit.
NOTE: Each vehicle you are bidding on must be covered by a $1,000 minimum required deposit.
You have five days of free storage. Generally speaking, you have four business days plus the auction day to pick up your vehicles.
NOTE: Timing does vary among auction facilities, as market conditions dictate. For example, auction yards with little room for extra inventory are not able to allow four days after the auction to pick up a vehicle. Please check available free storage days with each facility where you bought the vehicle(s) before arraigning pickup dates. VehBidz.com will not be responsible for any additional storage charges; information is provided for convenience only.
NOTE: Timing does vary among auction facilities, as market conditions dictate. For example, auction yards with little room for extra inventory are not able to allow four days after the auction to pick up a vehicle. Please check available free storage days with each facility where you bought the vehicle(s) before arraigning pickup dates. VehBidz.com will not be responsible for any additional storage charges; information is provided for convenience only.
NO, regular sales are offered only through auction sales. The only vehicles offered through the Buy Now section are available at fixed price and can be purchased right away.
Yes, please use our subscribe tool and you will be notified by e-mail about changes in sale dates.
Everything's very simple, "buy it now" means that you can buy a vehicle without participating in the auction for the price stated at "Buy Now" field. This is the price that a vehicle owner is willing to sell it for, without waiting for the auction.
PAYMENT
There is a minimum required $1,000 Security Deposit or 15% of the planning bid price, whichever is greater (which allows you to bid on ONE item only). Deposit is required for every highest eligible offer; if you wish to bid on additional vehicle(s) you must pay another minimum required deposit. Each vehicle you are planning to bid on must be covered by a $1,000 minimum required deposit. Deposits are accepted via Bank Wire Transfer (all values), Credit Card (up to a single transaction of $2,500) or PayPal (up to a single transaction of $2,500).
NOTE: The security deposit cannot be included in the cost of the vehicle. Deposits are refundable at all times, but all transactions must be cleared before refund request is made. A completed transaction is one that has been paid in full. Refunds can take up to 30 days to be processed from the date of your request.
CREDIT CARD POLICY: Limit for a single credit card transaction is $2,500. Acceptable credit card transactions include deposits, fees, and penalties. Credit card payments for vehicles will NOT be accepted.
NOTE: The security deposit cannot be included in the cost of the vehicle. Deposits are refundable at all times, but all transactions must be cleared before refund request is made. A completed transaction is one that has been paid in full. Refunds can take up to 30 days to be processed from the date of your request.
CREDIT CARD POLICY: Limit for a single credit card transaction is $2,500. Acceptable credit card transactions include deposits, fees, and penalties. Credit card payments for vehicles will NOT be accepted.
The security deposit is refundable. It will be refunded upon your request.
NOTE: The security deposit cannot be included into the cost of the vehicle! Security Deposits are refundable at all times, but all transactions must be cleared before refund request is made. A completed transaction is one that has been paid in full. Refunds can take up to 30 days to be processed from the date of your request.
Fees for incoming and outgoing wires will be deducted from the amount of deposit. If the refund is remitted by check, the amount of refund will be $10 less ($10 incoming wire fee) than the deposit. If the refund is remitted by wire to a U.S. customer, the amount of refund will be $25 less ($10 incoming wire fee + $15 outgoing wire fee) than the deposit. All refunds remitted by wire to an international customer will be $50 less (incoming plus international outgoing fees) than the deposit. All credit card refunds requested after 60 days will be issued a surcharge of 10%.
NOTE: The security deposit cannot be included into the cost of the vehicle! Security Deposits are refundable at all times, but all transactions must be cleared before refund request is made. A completed transaction is one that has been paid in full. Refunds can take up to 30 days to be processed from the date of your request.
Fees for incoming and outgoing wires will be deducted from the amount of deposit. If the refund is remitted by check, the amount of refund will be $10 less ($10 incoming wire fee) than the deposit. If the refund is remitted by wire to a U.S. customer, the amount of refund will be $25 less ($10 incoming wire fee + $15 outgoing wire fee) than the deposit. All refunds remitted by wire to an international customer will be $50 less (incoming plus international outgoing fees) than the deposit. All credit card refunds requested after 60 days will be issued a surcharge of 10%.
Yes we accept all major credit cards for deposits, fees, penalties and other payments.
CREDIT CARD POLICY: Limit for a single credit card transaction is $2,500. Acceptable credit card transactions include deposits, fees and penalties. Credit card payments for vehicles will NOT be accepted.
CREDIT CARD POLICY: Limit for a single credit card transaction is $2,500. Acceptable credit card transactions include deposits, fees and penalties. Credit card payments for vehicles will NOT be accepted.
Your deposit remains in your account for any future bids you wish to submit. If at any time you wish to request your deposit to be refunded, you must request a refund via our web site only. The request form is located in My Account section.
NOTE: The security deposit cannot be included in the cost of the vehicle. Deposits are refundable at all times, but all transactions must be cleared before refund request is made. A completed transaction is one that has been paid in full. Refunds can take up to 30 days to be processed from the date of your request.
NOTE: The security deposit cannot be included in the cost of the vehicle. Deposits are refundable at all times, but all transactions must be cleared before refund request is made. A completed transaction is one that has been paid in full. Refunds can take up to 30 days to be processed from the date of your request.
If at any time you wish your deposit refunded, you must request a refund via our web site only. The request form is located in My Account section.
NOTE: The security deposit cannot be included in the cost of the vehicle. Security Deposits are refundable at all times, but all transactions must be cleared before refund request is made. A completed transaction is one that has been paid in full. Refunds can take up to 30 days to be processed from the date of your request.
Fees for incoming and outgoing wires will be deducted from the amount of deposit. If the refund is remitted by check, the amount of refund will be $10 less ($10 incoming wire fee) than the deposit. If the refund is remitted by wire to a U.S. customer, the amount of refund will be $25 less ($10 incoming wire fee + $15 outgoing wire fee) than the deposit. All refunds remitted by wire to an international customer will be $50 less (incoming plus international outgoing fees) than the deposit. All credit card refunds requested after 60 days will be issued a surcharge of 10%.
NOTE: The security deposit cannot be included in the cost of the vehicle. Security Deposits are refundable at all times, but all transactions must be cleared before refund request is made. A completed transaction is one that has been paid in full. Refunds can take up to 30 days to be processed from the date of your request.
Fees for incoming and outgoing wires will be deducted from the amount of deposit. If the refund is remitted by check, the amount of refund will be $10 less ($10 incoming wire fee) than the deposit. If the refund is remitted by wire to a U.S. customer, the amount of refund will be $25 less ($10 incoming wire fee + $15 outgoing wire fee) than the deposit. All refunds remitted by wire to an international customer will be $50 less (incoming plus international outgoing fees) than the deposit. All credit card refunds requested after 60 days will be issued a surcharge of 10%.
All refunds are remitted in U.S. dollars only.
Refunds are processed weekly and are remitted, on average, one week after customer request.
Payment must be received by VehBidz.com within two business days of the winning bid to avoid any penalty and/or cancellation. This payment includes the full amount of the winning bid, the buyer's auction, transaction, title processing, and title mailing fees.
Remember! The auction has the right to void any transaction.
PLEASE NOTE: In the event the payment is not received within eight business days of the sale date, the Buyer's deposit shall be considered forfeited and VehBidz.com shall have the right to cancel the sale and relist the vehicle.
Remember! The auction has the right to void any transaction.
PLEASE NOTE: In the event the payment is not received within eight business days of the sale date, the Buyer's deposit shall be considered forfeited and VehBidz.com shall have the right to cancel the sale and relist the vehicle.
In the event the payment is not received within eight business days of the sale date, the Buyer�s deposit shall be considered forfeited and VehBidz.com shall have the right to relist the vehicle.
For your purchased vehicle(s) at the moment we accept payments by wire transfers only.
Bank wire transfer
A wire transfer is an electronic payment service for transferring funds by wire from one bank account to another bank account. This is the fastest and easiest method of payment.
Most banks require you to set up wire transfers by going into your local branch office as a fraud protection measure. Be prepared with the following on hand:Account number, Routing Number, Swift number
Bank wire transfer
A wire transfer is an electronic payment service for transferring funds by wire from one bank account to another bank account. This is the fastest and easiest method of payment.
Most banks require you to set up wire transfers by going into your local branch office as a fraud protection measure. Be prepared with the following on hand:Account number, Routing Number, Swift number
All international buyers must pay for the purchased vehicle(s) by Wire Transfer ONLY.
Please Note: Payments made by DIRECT DEPOSIT to our bank account will NOT be accepted. Any payments made in this manner will be subject to a 14-day hold for clearing by our bank, and you will be held responsible for all penalties incurred or sale cancelation if payment is made in this manner and not applied to a purchased vehicle.
CREDIT CARD POLICY: Limit for a single credit card transaction is $2,500. Acceptable credit card transactions include deposits, fees and penalties. Credit card payments for vehicles will NOT be accepted.
Please Note: Payments made by DIRECT DEPOSIT to our bank account will NOT be accepted. Any payments made in this manner will be subject to a 14-day hold for clearing by our bank, and you will be held responsible for all penalties incurred or sale cancelation if payment is made in this manner and not applied to a purchased vehicle.
CREDIT CARD POLICY: Limit for a single credit card transaction is $2,500. Acceptable credit card transactions include deposits, fees and penalties. Credit card payments for vehicles will NOT be accepted.
Customers who purchase a vehicle(s) in Canada MUST pay 5% GST (Goods and Services Tax) and 8% PST (Provincial Sales Tax).
Exemptions:
Ontario DEALERS are exempt from PST; however they must provide us with a copy of their OMVIC registration in advance. They have to e-mail proof to VehBidz.com at [email protected] for verification. Credit will be applied once verification is complete. If the DEALER is NOT from Ontario, he MUST pay GST and PST to VehBidz.com, and then apply for a PST refund from the Ministry of Finance (Ontario) once the title is transferred into the customer's name. For more information regarding this process, please visit http://www.fin.gov.on.ca/english/resources/visitors.html.
General Information, Ontario Ministry of Revenue
The linked application form below is to be completed when claiming a refund of Ontario Retail Sales Tax (RST). All enquiries regarding completion of this application form should be directed to the Ontario Ministry of Revenue at 1 866 ONT-TAXS (1-866-668-8297). http://www.rev.gov.on.ca/english/forms/rst/pdf/0298.pdf
Exemptions:
Ontario DEALERS are exempt from PST; however they must provide us with a copy of their OMVIC registration in advance. They have to e-mail proof to VehBidz.com at [email protected] for verification. Credit will be applied once verification is complete. If the DEALER is NOT from Ontario, he MUST pay GST and PST to VehBidz.com, and then apply for a PST refund from the Ministry of Finance (Ontario) once the title is transferred into the customer's name. For more information regarding this process, please visit http://www.fin.gov.on.ca/english/resources/visitors.html.
General Information, Ontario Ministry of Revenue
The linked application form below is to be completed when claiming a refund of Ontario Retail Sales Tax (RST). All enquiries regarding completion of this application form should be directed to the Ontario Ministry of Revenue at 1 866 ONT-TAXS (1-866-668-8297). http://www.rev.gov.on.ca/english/forms/rst/pdf/0298.pdf
All payments for vehicles bought through VehBidz.com are due within two (2) business days of the sale date. In the event the payment is not received within the allotted time, a late payment fee of $100 will be added to each item bought.
If you reside outside the United States and/or cannot make payment on time, we suggest that you prepay the full amount before submitting the bids to avoid late charges.
NOTE: In the event the payment is not received within eight business days of the sale date, the Buyer's deposit shall be considered forfeited, and VehBidz.com shall have the right to relist the vehicle.
If you reside outside the United States and/or cannot make payment on time, we suggest that you prepay the full amount before submitting the bids to avoid late charges.
NOTE: In the event the payment is not received within eight business days of the sale date, the Buyer's deposit shall be considered forfeited, and VehBidz.com shall have the right to relist the vehicle.
All the bank information will be indicated in the invoice for the awarded vehicle. The invoice will be sent to your registered e-mail address or it can be viewed in your My Account section by clicking Invoices.
NOTE: The Security deposit cannot be included in the cost of the vehicle. Deposits are refundable at all times, but all transactions must be cleared before a refund request is made. A completed transaction is one that has been paid in full. Refunds can take up to 30 days to be processed from the date of your request.
NOTE: The Security deposit cannot be included in the cost of the vehicle. Deposits are refundable at all times, but all transactions must be cleared before a refund request is made. A completed transaction is one that has been paid in full. Refunds can take up to 30 days to be processed from the date of your request.
Currently, we accept payments in U.S. Dollars ONLY
Wire transfers will be posted to your VehBidz.com My Account within one hour of processing after they are received and made available by our bank.
You can check the status of your payment online in the My Account section at VehBidz.com.
Some international customers are charged a wire transfer fee by an intermediary bank, in addition to the wire transfer fee charged by the originating bank. Please keep this fact in mind when wiring funds.
There are three possible scenarios:
1. Customer did not pay on time, and Late Fee of $100 per item was added to the purchase price.
2. Customer did not pick up the vehicle on time, and Storage Fees of $20 per day per item were added to the purchase price.
3. Part of a payment was applied to an outstanding invoice(s). According to the priority rules established by VehBidz.com, all payments received will be applied to outstanding invoice(s) that are under the customer's account.
1. Customer did not pay on time, and Late Fee of $100 per item was added to the purchase price.
2. Customer did not pick up the vehicle on time, and Storage Fees of $20 per day per item were added to the purchase price.
3. Part of a payment was applied to an outstanding invoice(s). According to the priority rules established by VehBidz.com, all payments received will be applied to outstanding invoice(s) that are under the customer's account.
SHIPPING
The buyer is responsible for all shipments. Arranging for the transport of your vehicles can take much of your valuable time. By having VehBidz.com pick up or deliver your vehicles, you will be free to spend time on other important matters. Call the VehBidz.com today for rates and pickup/delivery times.
A salvage vehicle CANNOT be driven legally on the roads until it is "reconstructed." Typically, you first have the vehicle towed (towing is provided by VehBidz.com) from the auction to your designated location. Next, the vehicle undergoes the "reconstruction" process per your state's guidelines. Finally, once the "reconstruction" process is complete, you can register and insure the vehicle to be driven on the roads.
Salvage vehicles are released by our affiliates to designated storage locations, which usually are not accessible to the public for insurance reasons. Only a VehBidz.com affiliated shipping/transportation company can enter these storage yards to load/unload the vehicle.
Salvage vehicles are released by our affiliates to designated storage locations, which usually are not accessible to the public for insurance reasons. Only a VehBidz.com affiliated shipping/transportation company can enter these storage yards to load/unload the vehicle.
A shipping calculator is displayed with every vehicle. Please choose only country and destination port. In addition, you can use our Shipping Calculator located at www.vehbidz.com/shipping
NOTE: All rates are based on three vehicles per 40HC Consolidated container. For all oversized vehicles, additional charges will apply. All rates are subject to change without notice at any time. At all times please contact us for current rates.
International Customers:
When exporting a vehicle(s) from the U.S., it is important to understand commercial, shipping and legal documentation and processes. As a convenience, we have provided a link to the U.S. Customs and Border Patrol web site, which you can use as a reference:
http://www.cbp.gov/xp/cgov/trade/basic_trade/export_docs/motor_vehicle.xml.
Vehbidz.com can facilitate the transport of your vehicle(s) from origin to destination port, or to U.S. exit port (in case you want your shipping agent to handle the ocean phase of the transport)
Canada customers:
Vehicles cannot be imported directly from the U.S. into Canada. Importing a vehicle from the U.S. to Canada takes place in two general steps.
1. Transport from origin to designated U.S. border city.
2. Transport from U.S. border city to Canada final destination. VehBidz.com can help with the first leg of transport. In order for the second leg of transport to take place (i.e., U.S. border city to Canada final destination), the customer must first contact a Canadian transporter/broker, who will execute the transport and facilitate customs paperwork. Ways Auto is one of the transporters/brokers who have transported for our Canadian customers; feel free to contact them at Tel: 416-619-0372
NOTE: Prior to purchase, please make sure your vehicle can be imported into Canada.VehBidz.com will not reimburse you for a purchased vehicle that cannot be imported into Canada or any other country. Further information can be found at: http://www.riv.ca/english/html/us_vehicle_admissibility.html.
NOTE: All rates are based on three vehicles per 40HC Consolidated container. For all oversized vehicles, additional charges will apply. All rates are subject to change without notice at any time. At all times please contact us for current rates.
International Customers:
When exporting a vehicle(s) from the U.S., it is important to understand commercial, shipping and legal documentation and processes. As a convenience, we have provided a link to the U.S. Customs and Border Patrol web site, which you can use as a reference:
http://www.cbp.gov/xp/cgov/trade/basic_trade/export_docs/motor_vehicle.xml.
Vehbidz.com can facilitate the transport of your vehicle(s) from origin to destination port, or to U.S. exit port (in case you want your shipping agent to handle the ocean phase of the transport)
Canada customers:
Vehicles cannot be imported directly from the U.S. into Canada. Importing a vehicle from the U.S. to Canada takes place in two general steps.
1. Transport from origin to designated U.S. border city.
2. Transport from U.S. border city to Canada final destination. VehBidz.com can help with the first leg of transport. In order for the second leg of transport to take place (i.e., U.S. border city to Canada final destination), the customer must first contact a Canadian transporter/broker, who will execute the transport and facilitate customs paperwork. Ways Auto is one of the transporters/brokers who have transported for our Canadian customers; feel free to contact them at Tel: 416-619-0372
NOTE: Prior to purchase, please make sure your vehicle can be imported into Canada.VehBidz.com will not reimburse you for a purchased vehicle that cannot be imported into Canada or any other country. Further information can be found at: http://www.riv.ca/english/html/us_vehicle_admissibility.html.
You need completed paperwork and no outstanding balance on the invoice. Please confirm that VehBidz.com has received all necessary paperwork prior to arranging transportation.
Vehicles can be picked up after payment is cleared and processed.
NOTE: The vehicle cannot be released to you if there is missing paperwork or any outstanding balance.
NOTE: The vehicle cannot be released to you if there is missing paperwork or any outstanding balance.
International shipping estimates (land transport from the auction to U.S. exit port(s) and ocean transport to destination port(s)) are displayed with every vehicle. Please choose only country and destination port.
NOTE: All rates are based on three vehicles per 40HC Consolidated container. For all oversized vehicles, additional charges will apply. All rates are subject to change without notice at any time. At all times please contact us for current rates.
NOTE: All rates are based on three vehicles per 40HC Consolidated container. For all oversized vehicles, additional charges will apply. All rates are subject to change without notice at any time. At all times please contact us for current rates.
Yes, after purchasing a vehicle(s), you may purchase marine insurance to cover the ocean transport phase of the shipping process. This insurance can be placed at 0.9% of the vehicle value. This insurance covers both damage and total loss.
This piece of mind is made possible by our sophisticated real-time TRACKING system. With this system, customers can follow their vehicle transportation process from the moment they place their order until the vehicle is picked up by their designated consignee.
To file a claim, please submit the following documents WITHIN SEVEN CALENDAR DAYS AFTER THE PICKUP DATE:*
- VehBidz Vehicle Release Form
- Pictures of the vehicle taken from the same distances and angles as displayed on the VehBidz.com web site.
- Written description of the extra damages
Bill of lading/damage report (required only if you have hired a transportation company) signed by:
- a person releasing the vehicle (lot attendant/facility representative)
- a person picking up the vehicle (driver/transporter)
Your claim documents can be submitted either via e-mail ([email protected]) or courier/regular mail (VehBidz, 2055 NE 151ST. North Miami Beach FL 33162 USA). VehBidz will review your claim as soon as possible to determine if additional damages were incurred and, if so, the liable party. If VehBidz is determined to be the liable party, VehBidz will offer a credit toward the next purchase only. VehBidz does not offer refunds.
* The Pickup Date is the date the vehicle is released by VehBidz to either the Buyer or Buyers agent (e.g., a transportation company designated by the Buyer). Late-filed claims (submitted after seven-day deadline) will not be considered, although VehBidz may choose to review the claim at its discretion.
DOCUMENTATION
As a courtesy, VehBidz.com processes titles for vehicles purchased on behalf of our customers. We are unable to provide an estimated time frame for delivery of the title to the customer due to many factors, e.g., submission of title by auctions, volume of title processing, delivery of processed titles from DMV, etc. Please plan any transfer of title and/or shipping of vehicle(s) with these potential delays in mind. All titles are processed in the order they are received. For mailing, VehBidz.com utilizes USPS and TNT.
NOTE: VehBidz.com reserves the right to choose the appropriate delivery service.
NOTE: VehBidz.com reserves the right to choose the appropriate delivery service.
Per the Terms and Conditions, VehBidz.com does not guarantee title types. That being said, the customer may receive a title type equivalent to the one displayed in the online item description.
Differences between title types and designations are minor; for example, "Arizona Salvage Certificate" is displayed in the online description, but the customer receives "Nevada Salvage Title."
Local/regional laws and regulations sometimes require our affiliate dealers and/or insurance companies to transfer the title to the state in question. Differences in title type/designation bear no change in equivalence.
Differences between title types and designations are minor; for example, "Arizona Salvage Certificate" is displayed in the online description, but the customer receives "Nevada Salvage Title."
Local/regional laws and regulations sometimes require our affiliate dealers and/or insurance companies to transfer the title to the state in question. Differences in title type/designation bear no change in equivalence.
Yes, the name displayed on the driver's license must match your account information. Otherwise, per DMV regulations, the title cannot be sent to you.
NOTE: If the title will be in a company's name, please provide us a letter (on company letterhead) stating that the customer (i.e., purchaser of the vehicle) is the owner or an authorized employee of that company.
NOTE: If the title will be in a company's name, please provide us a letter (on company letterhead) stating that the customer (i.e., purchaser of the vehicle) is the owner or an authorized employee of that company.
Yes, but any requests for changes to the address/name have to be done in advance by e-mail ONLY. Otherwise, the title WILL BE ISSUED IN THE NAME OF THE PERSON ON THE ACCOUNT and it will be mailed to the address on the account. Also, if you want us to mail the title to your shipping company, please request that in advance by e-mail ONLY.
When a vehicle is involved in an accident, and salvaged by the insurance company, it has to be reconstructed before being placed back on the road. After the vehicle is repaired, it's inspected by an authorized mechanic and certified by the DMV as reconstructed to manufacturer's specifications. The DMV issues a "reconstructed" title, which is treated the same way as a "clean" title regarding registration and insurance purposes. Please note VehBidz.com does not guarantee that all title denominations can be reconstructed in any particular state or country. Please refer any title questions to your local DMV.
The reconstruction process is simple and straightforward, but varies somewhat from state to state. In overview, you first will have the vehicle repaired (i.e., "reconstruction process") per your state's guidelines, have the vehicle inspected, and complete and submit the proper DMV forms. In return, the DMV will issue you a title. The last step is to register and insure the vehicle to be driven on the roads.
OTHER QUESTIONS
VEHBIDZ, 2055 NE 151 ST Avenue, North Miami Beach FL 33162 TEL: +1-786-999-8100 5am to 5pm EST Monday - Friday EMAIL: [email protected]
Our Customer Service Center is open 5 a.m.- 5 p.m. U.S. EST (Eastern Standard Time), Monday through Friday, and is closed on weekends and major holidays.
Yes. Our customer service representatives speak English, German, Spanish, Italian, Polish, Russian, Lithuanian, and French.
Unfortunately, no. Pictures usually are available for a particular vehicle(s). In some facilities, it may be possible to purchase additional pictures.
No. Vehicles prices offered on VehBidz.com are not negotiable.
The seller determines the price at which he wishes to sell the vehicle(s).
The VehBidz.com web site is updated daily.
Many vehicles from insurance auctions come without keys. Sometimes, keys are lost during transit. Therefore, VehBidz.com do NOT guarantee the availability of keys, even when they are visible in the pictures.
NOTE: ALL VEHICLES ARE SOLD "AS-IS WHERE-IS"
NOTE: ALL VEHICLES ARE SOLD "AS-IS WHERE-IS"
We suggest the following three ways to obtain a key for your vehicle:
1) From VIN. Contact a local authorized dealer (for your vehicle make) and inquire if a key can be made from the VIN.
2) From Ignition Code. If the local authorized dealer cannot make a key from the VIN, then ask if a key can be made from the code engraved on the ignition. This would require removal of the ignition in order to view the code.
3) From Ignition. Take your vehicle's ignition to a locksmith, who will be able to make a key specific to the ignition. This usually costs under $100.
1) From VIN. Contact a local authorized dealer (for your vehicle make) and inquire if a key can be made from the VIN.
2) From Ignition Code. If the local authorized dealer cannot make a key from the VIN, then ask if a key can be made from the code engraved on the ignition. This would require removal of the ignition in order to view the code.
3) From Ignition. Take your vehicle's ignition to a locksmith, who will be able to make a key specific to the ignition. This usually costs under $100.
Most vehicles displayed on our web site are located on insurance auctions facilities and are neither available for nor subject to inspection and testing. Therefore, the insurance auctions lets us know if the vehicle(s) starts and runs or not; if it does, we include this information in the listing. VehBidz.com does not perform these verifications. We also have no knowledge of how the insurance auction determines engine start capability (e.g., booster box, wires spliced/bypassed, etc.), or how well the engine runs and/or car drives.
VehBidz.com CANNOT be held responsible for the verification results, running/driving quality, and associated problems. If auction verification is not published for a particular vehicle, this information is not available.
NOTE: ALL VEHICLES ARE SOLD "AS-IS WHERE-IS"
VehBidz.com CANNOT be held responsible for the verification results, running/driving quality, and associated problems. If auction verification is not published for a particular vehicle, this information is not available.
NOTE: ALL VEHICLES ARE SOLD "AS-IS WHERE-IS"
Insurance auctions do not provide a damage report(s) and/or full description of vehicles offered for sale. However, very brief descriptions for Loss Type and Damage Type normally are offered under the Vehicle Description section of each listing. All information provided by the insurance auctions is displayed on www.vehbidz.com.
Unfortunately, we are unable to determine how damages occur, how long a vehicle has been sitting in its current condition, and if repairs have been done. The insurance auctions do not provide VehBidz.com with damage reports and/or full descriptions and histories of their vehicles. However, very brief descriptions for Loss Type and Damage Type normally are offered under the Vehicle Description section of each listing. All available information provided by the insurance auctions is displayed on www.wehbidz.com.
NOTE: ALL VEHICLES ARE SOLD "AS-IS WHERE-IS"
NOTE: ALL VEHICLES ARE SOLD "AS-IS WHERE-IS"
In some cases, insurance auction personnel are able to verify a vehicle's engine start capability and run-and-drive condition. VehBidz.com does not perform these verifications. We also have no knowledge of how the insurance auction determines engine start capability (e.g., booster box, wires spliced/bypassed, etc.), or how well the engine runs and/or car drives.
VehBidz.com CANNOT be held responsible for the verification results, running/driving quality, and associated problems. If auction verification is not published for a particular vehicle, this information is not available.
NOTE: ALL VEHICLES ARE SOLD "AS-IS WHERE-IS"
VehBidz.com CANNOT be held responsible for the verification results, running/driving quality, and associated problems. If auction verification is not published for a particular vehicle, this information is not available.
NOTE: ALL VEHICLES ARE SOLD "AS-IS WHERE-IS"
VehBidz.com does not repair vehicles and, for legal reasons, does not provide repair estimates. Prices for new parts can be obtained from a local authorized dealer (of your vehicle make). Prices for used parts can be obtained from a local salvage yard or an online auction site.
ALL VEHICLES displayed on www.VehBidz.com web site ARE SOLD "AS-IS WHERE-IS"; therefore there is no recourse. We understand undercarriage and other latent defects are not visible in the photographs. Customers must understand that salvage vehicles may have latent defects (e.g., undercarriage damage, under hood damage, etc.). VehBidz.com is NOT aware of latent defects of any vehicle. The insurance companies do not provide VehBidz.com with damage reports and/or full descriptions and histories of their vehicles. All information provided by the insurance companies is displayed on www.vehbidz.com.
Vehicles might also have been repaired previously. VehBidz.com:
1. Is NOT aware of repairs performed,
2. CANNOT comment on the craftsmanship of repairs it performed on any vehicle.
NOTE: Please, place your bids with care!
ALL VEHICLES ARE SOLD "AS-IS WHERE-IS"
Vehicles might also have been repaired previously. VehBidz.com:
1. Is NOT aware of repairs performed,
2. CANNOT comment on the craftsmanship of repairs it performed on any vehicle.
NOTE: Please, place your bids with care!
ALL VEHICLES ARE SOLD "AS-IS WHERE-IS"
Some insurance auctions provide only the first 11 digits of the VIN for decoding purposes. The winner will receive the complete VIN.
Because loose parts can be lost/misplaced/detached at insurance auctions and/or in transit, we do not guarantee loose parts' availability, even if they are visible in the photographs. We try our best to ensure that transportation companies pick up every available piece that is supposed to come with the specified vehicle.